About 511
What is 511?
511 is Montana's easy-to-remember traveler information service. 511 provides continual updates about weather-related road conditions, road work, commercial vehicle restrictions, road closures, chain requirements and other travel information via the phone or Internet.
How does 511 work?
On the phone, simply dial 511. The system offers both voice response and touch-tone options to request road-specific information.
On the Web, find traveler information at 511mt.net
Information is available anytime - 24 hours a day, seven days a week.
Can I call 511 from my cell phone?
Most wireless companies will connect to 511; however, there may be places where reception is poor, preventing access or hindering connection.
In some cases, especially along state borders, Montana 511 may connect to the adjoining state's 511 system. Should this occur, simply call 800/226.7623 to access Montana 511 information.
Drivers are encouraged to put safety first and dial 511 before driving or ask a passenger to call 511 along the route. You can also call 511 or log onto 511mt.net prior to departure, or place your call at an appropriate stopping point along the way.
Is there a charge for 511?
511 is a public service of the Montana Department of Transportation. Calls to 511 are considered local when dialed from landline phone.
Cell phone users are responsible for normal airtime and roaming charges in accordance with their wireless service contracts. MDT encourages motorists to pull off the road and park in a safe area before using cell phones.
Which Montana roads are covered in 511?
511 is a statewide service and provides information on the interstates, U.S. routes and state highways and some secondary highways. It does not include all secondary highways, county roads or city streets.
Can I get information about a specific road?
Yes. You may access weather-related driving conditions for specific roads.
On the phone, follow the prompts to access specific highway information.
On the Web, use the Traveler Information Map or Road Condition Report for detailed information. The Traveler Information mobile app is also available for Android and Apple devices.
If 511 service is not available through your landline or wireless carrier, you may call 800/226.7623. The 800 number can also be used when calling from neighboring states.
What is 511's relationship to 911?
911 is used to report emergencies and/or the need for police or medical attention. 511 is a traveler information number.
How is 511 different from radio and TV news?
511 is an information source that complements radio and television broadcasts. 511 allows the caller to choose route specific which differs from the information given by broadcast media.
Is 511 available nationwide?
While many states, highway corridors and cities already have 511 service, some states are still working to implement 511. Click here to view a map showing 511 nationwide.
If I call 511 in other locations (states), will it be the same as in Montana?
The intent is for all 511 systems to provide similar information; however, there may be some differences in formats between systems.
About 511mt.net
How do I sign up for text alerts and email alerts?
Alerts can be set up through the My MT511 login
How do I Modify My MT511 Alerts?
Once you are logged in, you can modify your Alerts using the "Edit" buttons. Select the Communication Option you want to edit (email or text messaging). You can also set up a method for receiving text messages. You'll need to confirm your device using the confirmation text message that you receive.
You can also delete or edit any of your schedules, delete your text messaging method, or add a new method.
You can also Edit your Preferences for the type of alerts you want to receive, such as incidents, construction, or weather.
Please note that you cannot delete or change your email, since it is tied to your actual account - but you can mark the email account as disabled. This will keep you from receiving notifications.
How do I stop My MT511 Alerts?
You can temporarily disable communication methods by clicking the "Edit" buttons and checking the box "Disable." Alternatively, if you want to unsubscribe from the service, you can also click the "Unsubscribe" button at the bottom of the MyMT511 page.
Can I save a route and have 511 tell me what delays (planned road work and incidents) will be on my route?
Yes. Use the personalization under My MT511 to set up an account and program your routes. Not all roads have data associated with them, but interstates and major primary routes do.